Officers Group
Amber Thomas
David Kernohan
Maggie Stevenson
Support teams
JISC TechDis OER Phase2 Support
OER Phase2 IPR Support and JISC Legal Phase2 Support
Questions for support teams
General questions to be applied to their own context/support area:
About the projects
1. What are the top three messages that have emerged during phase 2?
2. What are the top three challenges that projects have faced? (may be
linked to 1 above)
3. Are there any challenges that remain unsolved?
4. What key outputs could phase 3 projects take from phase 2 - useful
resources/frameworks/approaches/tools?
About the support
5. Has the support team had the necessary skills/knowledge to support
projects (being asked to identify any further/unanticipated support needs not shortcomings of existing teams)
6. What activities offered by the support team have been of most value to
projects?
7. Are there any extra activities/services that phase 3 projects could
benefit from (to identify if more resource would be required)
probing for
any evidence that use of the service has been less in this round?
any evidence whether this is because projects are more expert, and/or support is coming from elsewhere e.g. locally
Any evidence of contact from local experts not directly involved in the projects, looking to enhance capacity locally
Specific questions....
JORUM
1. Have all projects deposited in JORUM?
2. What technical issues have been highlighted?
3. Have lessons from last year been useful?
4. Have the resources been accessed through JORUM and by whom?
etc, etc.